Notes from sales and persuasion: Daniel Pink

Arpan
1 min readMay 2, 2021

Make selling personal and purposeful

ABC’s of selling

Attainment

  • When Human beings have their own reasons for doing something they are more likely to do it.
  • Perspective taking
  • Sit in small chair and let your power down and really understand
  • Agitate (getting someone to do what they should do and will ultimately want to do),don’t irritate
  • Mimic body language and speech

Buoyancy

To swim in ocean of rejections : Remove 3 P bias

  • Personal : this is because of me.
  • Pervasive : this always happens
  • Permanent : this is permanent

Clarity

  • shifting from problem-solving to problem-finding
  • salesperson hinges on being an expert on issues that contextualise the transaction.
  • Ex. You are not selling vacuum cleaner , You are selling clean house show according to problem.
  • Use social proof
  • Transformative purchase

The suggestion of possibility can beat the reality of achievement

A small dose of negative information, added to an otherwise positive description, yields favourable results.

Bad news then good news

Within a sequence of events, people tend to see the final one more positively.

From ads to stump speeches, researchers find that three claims persuade but four is a bridge too far.

Group quest — find out important person how influence work in group

Pitch

Frame pitches

  • The experience frame
  • The potential frame
  • The loss frame

Collaboration is key.

Question pitch : more effective then statements

Rhyming pitch : don’t overuse it

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Arpan
Arpan

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